Stillwater Productions ("Stillwater," "we," "us," or "our") is the trade name of MG3 Media LLC, a California limited liability company. This Privacy Policy explains what information we collect when you visit stillwaterproductions.com (the "Site"), how we use it, and the choices you have. By using the Site you agree to the practices described here.
Information we collect
Information you give us
We collect information you choose to provide, such as when you:
- Request a free guide or other download (your name, email address, and what you're marketing);
- Book a call, shoot, or consultation through a scheduling or order form;
- Email us, message us on social media, or otherwise contact us;
- Become a client, in which case we also collect the details needed to deliver our services (property addresses, business information, billing details).
Information collected automatically
Like most websites, our hosting provider automatically records basic technical information when you visit, such as your IP address, browser type, device type, referring page, and the pages you view. We use this only to keep the Site running, secure, and improving. If we add analytics or advertising tools in the future, we will update this policy.
How we use information
- To deliver what you asked for — a guide, a call, a quote, or a project;
- To respond to your questions and provide customer support;
- To send you the occasional email about our services, content, or offers, which you can opt out of at any time;
- To operate, protect, and improve the Site;
- To comply with legal obligations and enforce our terms.
We do not sell your personal information, and we do not share it with third parties for their own marketing.
Service providers we use
We rely on trusted third-party services to run the Site and our business. These providers process information on our behalf and under their own privacy policies. Depending on how you interact with us, they may include:
- Website hosting and form processing (e.g., Netlify), which stores form submissions you send us;
- Scheduling (e.g., Calendly), when you book a call;
- Client booking and delivery portal at listing.stillwaterproductions.com, when you order or receive listing media;
- Email and marketing tools, used to send you content you've requested and occasional updates;
- Embedded media (e.g., Vimeo, YouTube, Instagram), which may set their own cookies when you play or view embedded content.
We may also disclose information if required by law, to protect our rights or safety, or in connection with a business transfer such as a merger or sale.
Cookies
The Site itself uses minimal cookies. Embedded third-party tools (scheduling widgets and video players) may set cookies to function or measure viewing. You can control cookies through your browser settings; disabling them may affect some features, such as booking a call directly on the Site.
Email communications
If you request a download or otherwise share your email with us, we may send you related content and occasional updates about Stillwater. Every marketing email includes an unsubscribe link, or you can email us and we'll remove you promptly. We will still send transactional messages related to any services you've purchased.
Your privacy rights
If you are a California resident, the California Consumer Privacy Act (CCPA/CPRA) gives you the right to know what personal information we've collected about you, to request that we delete it, to correct inaccurate information, and to not be discriminated against for exercising these rights. We do not sell or share personal information as those terms are defined under California law. To make a request, email moses@stillwaterproductions.com. We'll verify your identity and respond within the time required by law.
Regardless of where you live, you can ask us at any time what information we hold about you, ask us to correct or delete it, or opt out of marketing emails.
Data retention and security
We keep personal information for as long as needed to serve the purpose it was collected for, to meet legal and accounting requirements, and to resolve disputes. We use reasonable administrative and technical safeguards to protect it, but no method of transmission or storage is completely secure, and we can't guarantee absolute security.
Children
The Site is intended for adults and businesses. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us information, contact us and we'll delete it.
Links to other sites
The Site links to third-party sites and services we don't control. Their privacy practices are their own; please review their policies.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we'll change the effective date at the top of this page. Continued use of the Site after a change means you accept the updated policy.
Contact
Questions or requests about privacy can be sent to:
MG3 Media LLC d/b/a Stillwater Productions
Riverside, California
moses@stillwaterproductions.com